Help Center
How do I order a photo book?
Simply select your preferred size (4x6, 5x7, or 8x11) and upload your photos through our secure mobile-friendly portal. We handle the rest.
What are the accepted photo formats?
We accept JPG, PNG, and GIF files. Please ensure your images are high-resolution and clear to maintain the quality of your personalized book.
How long does production take?
Production typically takes 3-5 business days. Once your book is ready, we will provide you with a tracking number for your shipment.
Are photo books allowed in prisons?
Yes, we provide privacy covers and black spines to ensure your photo book meets institutional mail restrictions. Facility policies vary, so we recommend confirming with your institution.
Can I track my order?
Yes, you will receive a confirmation email with a tracking number as soon as your order is processed. You can use this to monitor your delivery status.
What are the shipping costs?
Shipping is calculated based on your location and the size of your photo book. We offer transparent pricing with no hidden fees for our customers.